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Hotel Direct Booking Outlook in 2021

Hotel Direct Booking Outlook in 2021

May 2021

Despite years of pushing direct booking campaigns, third parties remain a crucial part of hotel distribution strategy. Learn how many bookings each distribution channel delivers, at what cost, and the outlook for direct bookings in this report.

Sustainability in Travel 2021: Emissions Benchmark of Six Global Hotel Companies

Sustainability in Travel 2021: Emissions Benchmark of Six Global Hotel Companies

March 2021

Carbon reduction is gaining importance for stakeholder groups, and reporting is getting better amongst the largest hotel companies. Our analysis finds that Accor is the current leader in emissions reduction, but all companies have areas to improve.

The Hotel Industry and COVID-19: Lessons From 9/11 and SARS

The Hotel Industry and COVID-19: Lessons From 9/11 and SARS

April 2020

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

Defining the New Era of Wellness Tourism: Trends and Best Practices for Stakeholders

Defining the New Era of Wellness Tourism: Trends and Best Practices for Stakeholders

October 2019

Wellness has long been an important part of the travel experience, but it has just recently exploded as a full-fledged trend. Travel industry stakeholders looking to attract wellness-minded consumers need to understand what wellness tourism means today in order to successfully find a place within it.

An Expanded View of Hotel Loyalty Tech 2019

An Expanded View of Hotel Loyalty Tech 2019

June 2019

Let’s place loyalty programs into a larger realm of technology which can improve and increase guest engagement and personalization, with all these tools working in parallel to achieve a truly loyal guest.

The Hotel Revenue Management Landscape 2019

The Hotel Revenue Management Landscape 2019

April 2019

Revenue management is unquestionably becoming more important for hotels in an ever-more competitive market. Revenue Management Systems play an important role in automating pricing, but hotels should not see these as a one-stop solution to all their problems. There are bigger strategic questions that need answering.

A Deep Dive Into IHG 2019: Leading in Tech Innovation and Staying Nimble

A Deep Dive Into IHG 2019: Leading in Tech Innovation and Staying Nimble

March 2019

While other hotel brand companies are focused on merger integrations and becoming asset-light, InterContinental Hotels (IHG) is emerging as a leader in hospitality tech innovation and developing itself into a nimbler, more diversified company. The company's key areas of focus are making it a smarter, better hotel company that is well-positioned no matter what the future looks like.

Skift Research Interviews: How Hotels Can Play a Role in Food Tourism

Skift Research Interviews: How Hotels Can Play a Role in Food Tourism

February 2019

Hotels are often discounted as serious players in the food tourism space. The food and beverage executives from Marriott International and Jumeirah Group would beg to differ.

A Deep Dive Into Hyatt 2019: Making Waves in Wellness and Hospitality

A Deep Dive Into Hyatt 2019: Making Waves in Wellness and Hospitality

February 2019

Hyatt may have previously been considered a sleepy hotel company, but we don’t think the company is going to be quiet anymore. Hyatt is making waves in positioning itself for the future by selling properties and shifting asset-light, by creating stronger partnerships with hotel owners, managers, and employees, and by driving stronger customer loyalty via enhanced wellness offerings.

A Deep Dive Into AccorHotels 2018: Measuring Success From Asset-Light to Acquisitions

A Deep Dive Into AccorHotels 2018: Measuring Success From Asset-Light to Acquisitions

November 2018

After selling a majority stake in its owned and leased hotel business, AccorHotels is now a lean, mean, acquisition machine. We break down what going asset-light means for AccorHotels and offer ways to measure the success of its M&A strategy, as the company continues on its journey to becoming an all-in-one travel experience platform.

A Deep Dive Into Operating and Branding Strategies for Hotel Owners

A Deep Dive Into Operating and Branding Strategies for Hotel Owners

February 2018

The hospitality industry is evolving rapidly, with brands shifting to asset light and consolidating, soft brands and non-branded operators growing steadily, and the distribution landscape becoming increasingly competitive. Nevertheless, hotel owners stand to gain if they focus on acquiring and developing the right real estate, choosing the appropriate franchisors, managers, and partners, running their properties efficiently and effectively, remaining innovative and thoughtful, and maintaining that ever-needed hospitality factor.

Health and Wellness in the Travel Industry

Health and Wellness in the Travel Industry

March 2015

Staying fit and eating well on the road is important to a growing number of travelers, causing airports, hotels and spas to create better options for those seeking to integrate healthy habits into their journeys.