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Latest Research Reports

Amazon: Lessons, Threats, and Opportunities for Travel

Odds are good that you recently shopped on Amazon, but when was the last time you considered its impact on your business and the travel industry?
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Best Practices for Attracting Chinese Outbound Tourists

The best practices for attracting Chinese tourists are built from a clear understanding of their travel behavior and preferences.
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Perspectives on Hospitality Loyalty Programs 2018: A Challenging Road for Real Customer Loyalty

Despite numerous enhancements and considerable growth, hospitality loyalty programs have failed to foster real customer loyalty.
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Select Topics for 2018

  • Loyalty in Hospitality
  • Chinese  Outbound Best Practices in Tourism
  • The State of OTA Series
  • Destination Marketing 2018
  • Marketing Technology Adoption in Travel
  • The Hotel Operator Tech Stack
  • Deep Dives into; Airbnb, Marriott, and Accor

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