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Marketing Operations in the Travel Industry Benchmarks: Online Travel Agencies

Marketing Operations in the Travel Industry Benchmarks: Online Travel Agencies

June 2019

As modern marketing gets more complex, seamless delivery of marketing success requires a strong and well-executed operations strategy.

U.S. Affluent Traveler Trends 2019: Annual Survey on Travel Behavior

U.S. Affluent Traveler Trends 2019: Annual Survey on Travel Behavior

April 2019

The spending power of U.S. Affluent Travelers makes them an attractive target market. In the third iteration of this report, we look at how their attitudes, behaviors, and values have changed or stayed the same over time, and how they vary based on income level, age, and whether or not they have children.

Natural Language Processing: Media Sentiment as an Indicator of Overtourism

Natural Language Processing: Media Sentiment as an Indicator of Overtourism

April 2019

Overtourism is one of the biggest challenges faced by the travel industry. Quantifying it helps diagnose and fight the issue. Our new method of measuring local sentiment toward tourists can build upon and complement existing overtourism metrics.

Marketing Operations in the Travel Industry Benchmarks: Tours and Activities

Marketing Operations in the Travel Industry Benchmarks: Tours and Activities

March 2019

As travel CMOs and their teams take on more responsibilities, a well-designed and articulated operations plan is crucial for delivering marketing success. Use this series of Skift Research reports to see how you stack up against other companies in your sector in key operational areas and set up strategies to optimize.

U.S. Experiential Traveler Trends 2019: Annual Survey on Traveler Behavior, Motivations, and Preferences

U.S. Experiential Traveler Trends 2019: Annual Survey on Traveler Behavior, Motivations, and Preferences

March 2019

In the third iteration of this survey, we give an in-depth look at how the modern American travelers’ values, attitudes, and behaviors have changed or remained constant over time.

Online Travel Agency Briefing: Highlights of Booking Holdings’ and Expedia Group’s 2018 Earnings

Online Travel Agency Briefing: Highlights of Booking Holdings’ and Expedia Group’s 2018 Earnings

March 2019

There's a reason we love earnings season: lot's of interesting new company data points.

Marketing Operations in the Travel Industry Benchmarks: Destinations

Marketing Operations in the Travel Industry Benchmarks: Destinations

March 2019

As travel CMOs and their teams take on more responsibilities, a well-designed and articulated operations plan is crucial for delivering marketing success. Use this series of Skift Research reports to see how you stack up against other companies in your sector in key operational areas and set up strategies to optimize.

Venture Investment Trends and Startup Opportunities in Travel

Venture Investment Trends and Startup Opportunities in Travel

February 2019

Analyzing startups helps us understand what the future of travel holds. The latest generation of startups promises innovation across many facets of travel: hospitality, tours, airlines, business travel, and more.

Marketing Operations in the Travel Industry Benchmarks: Hotels

Marketing Operations in the Travel Industry Benchmarks: Hotels

February 2019

As travel CMOs and their teams take on more responsibilities, a well-designed and articulated operations plan is crucial for delivering marketing success. Use this series of Skift Research reports to see how you stack up against other companies in your sector in key operational areas and set up strategies to optimize.

The New Era of Food Tourism: Trends and Best Practices for Stakeholders

The New Era of Food Tourism: Trends and Best Practices for Stakeholders

February 2019

Food tourism is one trend that we don’t see ever going away, but it will never stop evolving. Destinations and other stakeholders need to understand what it means today in order to reap the benefits food tourists can bring.

The State of Marketing Technology in Travel 2019

The State of Marketing Technology in Travel 2019

January 2019

The role of marketing technology in the travel industry has passed the threshold of adoption, but significant attention is still required to bring the technology at work into its true and central role, industry-wide.

U.S. Repeat Visitation Survey 2018

U.S. Repeat Visitation Survey 2018

December 2018

Creating customer loyalty can be a challenge for brands in the travel industry, and this is especially true for destinations. The results of our U.S. Repeat Visitation Survey help decode visitors who choose to return to destinations.