All Reports

The State of Hotel Payments 2021

The State of Hotel Payments 2021

September 2021

Most hoteliers would rather not think about their payment tech, as long as it works. But payment habits are changing, and so is payment tech. Hoteliers - and hotel tech vendors and investors - will want to be on top of these changes, especially now that revenues are suppressed.

U.S. Travel Tracker: July 2021 Highlights

U.S. Travel Tracker: July 2021 Highlights

August 2021

July did turn out to be a record-breaking month for U.S. travel. However, the Delta Variant has already made some consumers halt their travel plan for the remainder of 2021. How the new surge evolves will deeply impact the fragile recovery path in the next few months.

Online Travel Agency Landscape 2021: Southeast Asia

Online Travel Agency Landscape 2021: Southeast Asia

August 2021

The Southeast Asian Online travel market is hyper-competitive. The industry players strive to strike a fine balance between creating the appropriate inventory mix, appealing price points, and a seamless user interface with adequate localized features to offer a bespoke product basket and carve out a niche for themselves.

The U.S. Hotel Ownership Landscape in 2021

The U.S. Hotel Ownership Landscape in 2021

July 2021

With travelers hitting the road again, it’s more important than ever for hotel owners to be agile with their businesses to ensure success. Ironically for many hoteliers that survived the pandemic, it might be the recovery that does them in.

Sustainability in Travel 2021: Environmental Impact of Hotel and Airline Loyalty Programs

Sustainability in Travel 2021: Environmental Impact of Hotel and Airline Loyalty Programs

July 2021

Travel loyalty programs really are frequency programs. As frequency is directly linked to emissions in travel, how can travel companies find environmentally friendly ways to reward its most valuable customers?

Sustainability in Travel 2021: Quantifying Tourism Emissions for Destinations

Sustainability in Travel 2021: Quantifying Tourism Emissions for Destinations

June 2021

Tourism is often assumed to be a ‘low Impact and non-consumptive development option,’ primarily because to date greenhouse gas emissions from tourism at a destination level are largely unaccounted for. Destinations have started taking sustainability seriously with growing media pressure and traveler awareness, but have a long way to go to make significant reductions in emissions long-term.

Digital Advertising in Travel 2021

Digital Advertising in Travel 2021

June 2021

Travel companies slashed marketing budgets last year as travel in the majority of the world became an unknown future. Now that the recovery has begun, they need to double down on marketing investment to drive recovery and growth.

U.S. Travel Tracker: May 2021 Highlights

U.S. Travel Tracker: May 2021 Highlights

June 2021

In May, 42.% of Americans traveled, 2 percentage points higher than February 2020, before the pandemic hit. The U.S. summer vacation was off to a very promising start.

U.S. Digital Nomad Market Analysis 2021

U.S. Digital Nomad Market Analysis 2021

June 2021

Digital nomadism is breaking out into the mainstream after years of being available only to a few career paths. This trend is poised to generate hundreds of millions of dollars for the travel industry, in some cases transforming rent into hospitality stays and other travel spend.

Impact of COVID-19 on the Short-Term Rental Market

Impact of COVID-19 on the Short-Term Rental Market

May 2021

Short-term or vacation rentals are being touted as the winners of the pandemic, and in many ways the sector is taking big steps to becoming mainstream. But losers are emerging, too, and the impact of the pandemic will reverberate for years to come.

Hotel Direct Booking Outlook in 2021

Hotel Direct Booking Outlook in 2021

May 2021

Despite years of pushing direct booking campaigns, third parties remain a crucial part of hotel distribution strategy. Learn how many bookings each distribution channel delivers, at what cost, and the outlook for direct bookings in this report.

Sustainability in Travel 2021: Environmental Performance of the Six Largest Airlines

Sustainability in Travel 2021: Environmental Performance of the Six Largest Airlines

April 2021

Pressure is growing on airlines to reduce their carbon emissions. But how to do that when you burn through gallons of jet fuel? Our analysis found that airlines have made good progress in becoming more fuel efficient, but have a long way to go to make significant reductions in emissions long-term.