Consumer Habits

Sustainability and Remote Work Shaping the Future of Travel: A Consumer Perspective

Consumer Habits

Sustainability and Remote Work Shaping the Future of Travel: A Consumer Perspective

February 2022
Haixia Wang

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Sustainability and remote work will shape how we live and how we travel profoundly on the other side of the pandemic. Understanding what travelers think of these two topics and how these two areas will impact their future travel decisions is crucial for the industry rebuild.

Report Overview

We conducted our 2022 Traveler Survey to understand the crucial questions on how the pandemic has changed consumer travel habits and patterns, what might be short-lived and what might be long-lasting shifts. We surveyed travelers from five major tourism markets — the U.S., UK, Australia, China and India — to get a global perspective as well as detailed country-specific trends.

Our first report, 2022 Travelers: A Multi-Country Survey Report, provides detailed findings on major travel components — outbound travel, accommodation, transportation, destination, and tourism activities.

In this second report of the survey, we focus on two areas that emerged from the pandemic and will shape travel in fundamental ways: sustainability and remote work. Both areas have already affected people’s lives profoundly, but there are country and demographic nuances. Understanding these nuances is crucial for starting to create programs and services that serve the appropriate groups and segments.

What You'll Learn From This Report

  • Sustainability
    • Traveler attitude on sustainable travel business practice, by country, age, income and family status
    • Levels of commitment for making sustainable decisions in future travel, by country, age, income and family status
    • Traveler willingness to bear the cost associated with company sustainable implementations, by country, age, income and family status
    • Levels of trust in travel company climate change effort, by country, age, income and family status
  • Remote Work
    • Current state of remote work, by country, age, income and family status
    • How remote work has impacted and will impact travel, by country, age, income and family status
    • Consumer attitude on the future of remote work and business travel, by country, age, income and family status