Consumer Habits

The Rise of the Silent Traveler: Reaching Out to the Mobile-First Travel Consumer

Consumer Habits

The Rise of the Silent Traveler: Reaching Out to the Mobile-First Travel Consumer

July 2014
22 min read
James O'Brien

Skift Take

The silent traveler turns to their mobile devices, instead of in-person interaction, for highly personalized responses to in-trip challenges. In this report, we examine the changes that these customers are creating across industry verticals — and we look at the important opportunities they now present to travel brands that can adapt to their dynamic and evolving expectations.

Report Overview

The silent traveler turns to their mobile devices, instead of in-person interaction, for highly personalized responses to in-trip challenges. In this report, we examine the changes that these customers are creating across industry verticals — and we look at the important opportunities they now present to travel brands that can adapt to their dynamic and evolving expectations.