The Hotel Property Management Systems Landscape 2020
The Hotel Property Management Systems Landscape 2020
Skift Take
Report Overview
The start of a new decade always comes with a collective expectation that the upcoming decade is going to be very different from the one left behind. In many ways this will be the case, but the track record of hotel technology is one of slow progress rather than radical innovation. There is no hotel technology solution that illustrates this better than the property management system (PMS).
But maybe we do actually find ourselves at a truly seminal moment in the history of the hotel PMS as we know it. The disruptions to the incumbent players have steadily increased over the past years, so much so that we are starting to see this coming to a boil now, resulting in some considerable changes in the PMS landscape.
Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech. This report discusses the history, present, and future developments in the PMS landscape.
What You'll Learn From This Report
- The history of the PMS vendor landscape.
- What the PMS should and should not do according to industry experts.
- How different PMS vendors build features in-house or integrate with third-party vendors.
- Market shares of the largest PMS vendors in terms of hotels and hotel rooms.
- How technology is changing integrations with PMS vendors through open APIs, marketplaces and middleware layers.
- How much PMS installation, maintenance, integrations, marketplaces, and middleware layers cost.
- What the future of the PMS might look like.
