Marketing and Media

A Deep Dive Into Facebook’s Impact on Travel

Marketing and Media

A Deep Dive Into Facebook’s Impact on Travel

February 2017
179 min read
Jared Wein

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Skift Take

Facebook has transformed itself from a social media site into a powerful digital media platform that is now spreading its footprint across the travel industry. Facebook’s ability to dynamically retarget consumers combined with the ads being visual, aspirational, cost-effective, and largely in-app for Facebook’s massive and highly-engaged user base will make the platform an increasingly important tool for the travel industry.

Report Overview

Facebook has transformed itself from a social media site into a powerful digital media platform that is now spreading its footprint across the travel industry. Facebook’s ability to dynamically retarget consumers combined with the ads being visual, aspirational, cost-effective, and largely in-app for Facebook’s massive and highly-engaged user base will make the platform an increasingly important tool for the travel industry.

Featured Quote

“Facebook is no longer just a social media company. We are a content discovery platform and a mobile platform where 1.8 billion people come to discover and interact with the things that matter most to them, including brands.” — Christine Warner, Travel Head of Industry at Facebook

What You'll Learn From This Report

  • How Facebook has evolved from a social media company into a platform
  • Why Facebook and Instagram are a strong fit for advertising in travel
  • How dynamic ads for travel work and why they are important
  • Facebook’s advantages in cross-device tracking and conversion attribution
  • Why Facebook will not become an OTA, but metasearch could be an option in the future
  • The mechanics behind advertising on Facebook and Instagram including the types of ads, costs, and strategy that best fit the vast options available
  • Digital advertising market share estimates
  • Why ad dollars continue to move to digital and how large the opportunity is going forward
  • How much the largest online booking sites likely spend on digital advertising and what share goes to Google, and now, Facebook
  • Estimates of total travel industry spending on digital advertising
  • How much market share Facebook is likely to gain in digital travel advertising
  • The unique challenges for Facebook to win market share in travel
  • How Facebook is impacting Google, the online booking sites, hotels, airlines, and in-destination activities
  • What the future likely holds for messaging and chatbots in the travel industry
  • Why we expect messaging to be more evolutionary than revolutionary
  • An understanding of the differences between the leading messaging platforms
  • How we expect Facebook to monetize its messaging platforms
  • The expected use cases for messaging for different parts of the travel industry
  • Why travel is financially and strategically important to Facebook

List of Figures

Travel Industry Facebook Page Data Dynamic Ads for Travel Vs. Dynamic Ads Active Users by Social Platform Social Media Advertising Growth Is Maturing Google and Facebook Share of Digital Advertising Worldwide Digital Advertising Worldwide Digital Advertising Growth Rate Advertising Dollars Vs. Consumer Time Spent on Media Vertical OTA Digital Advertising Spend Trends Travel Industry Digital Ad Spend Google's Travel Revenue Facebook's Travel Revenue Facebook Worldwide User and Engagement Trends Facebook Active Users by Region “Hotels in NYC” Google Search Test Results