Research Reports FAQ / Terms of Service

Sharing Policy

Can I share my report with my colleagues and professional network?
No, each single subscription is intended for single use, and we monitor the sharing of passwords to enforce our copyright licenses. If you’re interested in having your team stay up-to-date on the latest Research in Travel, we also offer multi-user licenses for your immediate team or company wide unlimited access. For more pricing information please see more information here.

Can I save these reports in offline format from my browser?
You can print the reports.

Skift Reports are the hard work of our analysts and contributors, this is the intellectual property we build our business on. After multiple instances of sharing/content violations of our copyrighted work, we now no longer allow PDF distribution of Skift Research Reports. We hope you will support Skift and its effort to build a sustainable business to keep providing you the best insights.

If you’d like to read the reports offline, you can print the report or leave your browser window with the report(s) pre-loaded, open on your laptop, tablet or mobile device.

If you have any questions please email us at: research@skift.com.

Purchase and Billing

How can I obtain a receipt from my purchase?
Log into your account by click on Sign in in the top right corner of this page, after you are logged in, In the navigation at the top, select my history –> transactions to see a list of your transactions and screenshot the necessary details.

Can I get a refund if I cancel?
No. While we can cancel or transfer the annual subscription, we do not offer refunds.

Will I have access to all previous Skift Research Reports?
Yes, as annual subscribers, you will have access to *all* of the Skift Reports that we have published previously, as well as upcoming reports that come out during your subscription period.

Focus and Methodology

Why should I subscribe to your research?
Most of our subscribers are senior-level marketers, strategists, and technologists within the industry. Building out a research library takes time and money; executives depend on us to provide them with the sophisticated sectoral and trends analysis that they need to make smart strategic decisions. Investors from outside of the travel industry also subscribe to our full volume of work, to get a full 360-degree of how the travel ecosystem.

Who conducts your research and who writes your reports?
Our reports are researched and written mostly by our in-house team of seasoned analysts. We also team up with a select group of contributors with particular domain expertise from various sectors of travel. Over 150 hours of research, analysis and writing goes into each report.

What topics will you be covering next?
Our 2017 Research Canvas outlines the sectors, trends and topics that we will be focusing on in the coming year. We are guided by intersections between technology, marketing and innovation when deciding on specific report topics. Feel free reach out to our team, if you want more detailed information about our publication schedule.

What format are these reports available in?
They are available as an HTML5 online report, behind a login paywall. The report has a responsive design, so that you as a subscriber can read it on your desktop, laptop, tablet or any mobile device, for ease of reading across multiple devices you may be using.

How often do Skift Research Reports get published?
We publish 2 new Skift Research Reports each month. They typically come out every second and fourth Tuesday of the month.

Can I see a sample report(s) to understand the value and quality of the reports?
Yes, email us at research@skift.com for one free archival report.


Refund Policy

Annual subscription

You may provide written/email notice to cancel your subscription at any time. Skift will discontinue future charges associated with your subscription upon receiving this notice. You will have access to all content until the expiration of the current subscription.

If you cancel an annual subscription within the first 60 days of your subscription year, Skift will refund 10% of your total payment. The cancellation will be effective the following billing cycle from the date of your written intent to cancel. You will continue to have the same access and benefits for all reports published before the effective cancellation date.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.


Terms of Service

Single-Use License
A Single-Use License subscriber may access and open as many Trends Reports as long as they are for their personal use. Subscribers may print one copy of any individual Skift Trends Report document for personal use. Distribution of login/password and copies to audiences inside or outside the company or organization are not permitted. Subscribers may not post or otherwise mass distribute Skift Trends documents (e.g. via hard copy, email, and/or posting on intranet, company bulletin boards or other information storage and retrieval systems).

Multi-Use License
Identical to Single-Use Licenses but applicable to more than one subscriber in a company or organization as defined by an agreement with Skift to pay for multiple users in a company. Distribution of login/password and copies to audiences beyond those who are covered with multi-use license are not permitted. For more information, contact us at research@skift.com.

Enterprise License
A prepaid licensing program defined by an agreement with Skift that provides an entire company or organization access to Skift Trends Reports documents. Distribution of login/password and copies to audiences beyond those who are covered with enterprise license are not permitted. For more information, contact us at research@skift.com.


Copyright

Subscribers acknowledge that the contents of the Skift Trends Reports are copyrighted by Skift and that neither Subscribers nor their employers where applicable hereby obtain rights whatsoever in the same. Except as described above, Subscribers shall not directly or indirectly reproduce, download or otherwise distribute (in print, electronic, or intranet format) material appearing on the site without prior written permission from Skift.