Terms of Service

As a Skift Research Subscriber…

By subscribing to Skift Research, you are subject to Skift’s user policies as updated from time to time. These policies include our Privacy Policy and Terms of Use. We may modify the Policies at any time without liability. You may terminate this Agreement by notifying us in writing within five days after notice should you not want to accept such changes. If notice is not received, we assume you accept the changes.

Sharing Policy

Why do we use emails as usernames?
We notify all subscribers of product and report launches via email. Additionally, we do not allow role-based emails as usernames for individual subscriptions. The individual subscription is a one-user license and we do not allow sharing of the login information or reports. To provide a better experience and to enforce our sharing policy we track the activity of logged in users on research.skift.com.

Can I share my report with my colleagues and professional network?
No, the individual subscription is intended for single use, and we monitor the sharing of passwords to enforce our copyright licenses. If you’re interested in having your team stay up-to-date on the latest Research in Travel, we also offer multi-user licenses for your immediate team or company-wide unlimited access. For more pricing information please see more information here.

How can I share what I’ve learned from reports?
Skift Research does not allow sharing or distribution of full reports or logins published on our site. Feel free to share certain snippets or lines of our research reports, raw data, and/or any knowledge acquired within your company and with outside associates. However, when you do so, we ask that you cite Skift and add our logo on any document pages published. A simple citation will do: “According to Skift…”

Can I request a PDF of a report?
Skift Reports are the hard work of our analysts and contributors, this is the intellectual property we build our business on. After multiple instances of sharing/content violations of our copyrighted work, we now no longer allow PDF distribution of Skift Research Reports. We hope you will support Skift and its effort to build a sustainable business to keep providing you the best insights. If you have any questions please email us at: [email protected].


Terms of Service

Single-Use License
A Single-Use License subscriber (or Individual Subscriber) may access and open as many Research Reports as long as they are for their personal use. Subscribers may print one copy of any individual Skift Research Report document for personal use. Distribution of login/password and report PDFs to audiences inside or outside the company or organization are not permitted. Subscribers may not post or otherwise mass distribute Skift Research documents (e.g. via hard copy, email, and/or posting on intranet, company bulletin boards or other information storage and retrieval systems).

Multi-Use License
Identical to Single-Use Licenses but applicable to more than one subscriber in a company or organization as defined by an agreement with Skift to pay for multiple users in a company. Distribution of login/password and copies to audiences beyond those who are covered with multi-use license are not permitted. For more information, contact us at [email protected].

Enterprise License
A prepaid licensing program defined by an agreement with Skift that provides an entire company or organization access to Skift Research Reports documents. Distribution of login/password and copies to audiences beyond those who are covered with enterprise license are not permitted. For more information, contact us at [email protected].


Purchase and Billing

How can I obtain a receipt from my purchase?
You will find a copy of your receipt in your Skift Research account. Log in to your My Skift dashboard here: https://my.skift.com/. Transaction receipts can be found on the lower right hand side of your dashboard.

Can I get a refund if I cancel?
No. While we can cancel or transfer the annual subscription, we do not offer refunds.

Will I have access to all previous Skift Research Reports?
Yes, as a subscriber, you have access to our entire library of previous reports, as well as upcoming reports released during your subscription period.

What happens at the end of my annual subscription?
All individual subscriptions auto-renew at the end of your subscription period. If the billing information is up-to-date, you are charged the annual fee and your subscription will continue. If you wish to change your billing information, you can do so under “Billing Method” in your account.

If you do not wish to renew your subscription, you MUST contact [email protected] 30 days before your renewal date with your termination request.


Refund Policy

Cancellation of Annual subscriptions

You may provide written/email notice to cancel your subscription at any time. Skift will discontinue future charges associated with your subscription upon receiving this notice. You will have access to all content until the expiration of the current subscription.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.


Copyright

Subscribers acknowledge that the contents of the Skift Research Reports are copyrighted by Skift and that neither Subscribers nor their employers where applicable hereby obtain rights whatsoever in the same. Except as described above, Subscribers shall not directly or indirectly reproduce, download or otherwise distribute (in print, electronic, or intranet format) material appearing on the site without prior written permission from Skift.