Terms of Service

As a Skift Subscriber…

By subscribing to Skift Research, you are subject to Skift’s user policies as updated from time to time. These policies include our Privacy Policy and Terms of Use. We may modify the Policies at any time without liability. You may terminate this Agreement by notifying us in writing within five days after notice should you not want to accept such changes. If notice is not received, we assume you accept the changes.

Sharing Policy

Why do we use emails as usernames?
We notify all subscribers of product and report launches via email. Additionally, we do not allow role-based emails as usernames for individual subscriptions. The individual subscription is a one-user license and we do not allow sharing of the login information or reports. To provide a better experience and to enforce our sharing policy we track the activity of logged in users on research.skift.com.

Can I share my report with my colleagues and professional network?
No, each single subscription is intended for single use, and we monitor the sharing of passwords to enforce our copyright licenses. If you’re interested in having your team stay up-to-date on the latest Research in Travel, we also offer multi-user licenses for your immediate team or company-wide unlimited access. For more pricing information please see more information here.

How can I share what I’ve learned from reports?
Skift Research does not allow sharing or distribution of full reports, data sheets, or Analyst sessions published on our site. Feel free to share certain snippets or lines of our research reports, raw data from our data sheets, and any knowledge acquired from our Analyst sessions within your company and with outside associates. However, when you do so, we ask that you cite Skift and add our logo on any document pages published. A simple citation will do: “According to Skift…”

Can I save these reports in offline format from my browser?
You can print the reports.

Skift Reports are the hard work of our analysts and contributors, this is the intellectual property we build our business on. After multiple instances of sharing/content violations of our copyrighted work, we now no longer allow PDF distribution of Skift Research Reports. We hope you will support Skift and its effort to build a sustainable business to keep providing you the best insights.

If you’d like to read the reports offline, you can print the report or leave your browser window with the report(s) pre-loaded, open on your laptop, tablet or mobile device.
If you have any questions please email us at: research@skift.com.


Terms of Service

Single-Use License
A Single-Use License subscriber may access and open as many Trends Reports as long as they are for their personal use. Subscribers may print one copy of any individual Skift Trends Report document for personal use. Distribution of login/password and copies to audiences inside or outside the company or organization are not permitted. Subscribers may not post or otherwise mass distribute Skift Trends documents (e.g. via hard copy, email, and/or posting on intranet, company bulletin boards or other information storage and retrieval systems).

Multi-Use License
Identical to Single-Use Licenses but applicable to more than one subscriber in a company or organization as defined by an agreement with Skift to pay for multiple users in a company. Distribution of login/password and copies to audiences beyond those who are covered with multi-use license are not permitted. For more information, contact us at research@skift.com.

Enterprise License
A prepaid licensing program defined by an agreement with Skift that provides an entire company or organization access to Skift Trends Reports documents. Distribution of login/password and copies to audiences beyond those who are covered with enterprise license are not permitted. For more information, contact us at research@skift.com.


Purchase and Billing

How can I obtain a receipt from my purchase?
Log into your account by click on Sign in in the top right corner of this page, after you are logged in, In the navigation at the top, select my My Account –> Purchases to see a list of your transactions and screenshot the necessary details.

Can I get a refund if I cancel?
No. While we can cancel or transfer the annual subscription, we do not offer refunds.

Will I have access to all previous Skift Research Reports?
Yes, as an annual subscriber, you will have access to all of the Skift Reports, Data Sheets, & Analyst Sessions that have published previously, as well as upcoming content released during your subscription period.

What happens when my annual subscription expires?
Our research platform, Wallkit, auto-renews all subscriptions after one year. If the billing information is up-to-date, you are charged the annual fee and your subscription will continue. If you wish to change your billing information, you can do so under “Payment Methods” in your account.

If you do not wish to renew your subscription, you MUST contact research@skift.com 30 days before your renewal date with your termination request.


Refund Policy

Cancellation of Annual subscriptions

You may provide written/email notice to cancel your subscription at any time. Skift will discontinue future charges associated with your subscription upon receiving this notice. You will have access to all content until the expiration of the current subscription.

If you cancel an annual subscription within the first 60 days of your subscription year, Skift will refund 10% of your total payment. The cancellation will be effective the following billing cycle from the date of your written intent to cancel. You will continue to have the same access and benefits for all reports published before the effective cancellation date.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.


Copyright

Subscribers acknowledge that the contents of the Skift Research Reports are copyrighted by Skift and that neither Subscribers nor their employers where applicable hereby obtain rights whatsoever in the same. Except as described above, Subscribers shall not directly or indirectly reproduce, download or otherwise distribute (in print, electronic, or intranet format) material appearing on the site without prior written permission from Skift.