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Sector Deep Dives

State of the market of core travel sectors; Sector-specific deep-dives in topics that impact customers and businesses; competitive intelligence analysis of companies

Online Travel

A Deep Dive into Tripadvisor 2020

Tripadvisor had been working on a turn-around even before COVID-19 hit. We take a deep dive into the company's financials, business strategies, and challenges for 2020 and beyond.

September 2020

Technology

Contactless Tech in Hospitality 2020

All the contactless tech that is receiving so much buzz in the hotel industry today pre-dates the current crisis. So it might not be revolutionary tech, but the impact on guest experience and engagement will certainly outlast the pandemic.

September 2020

Hospitality

The Hotel Industry and COVID-19: Lessons From 9/11 and SARS

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

April 2020

Online Travel

The Impact of COVID-19 on the Online Travel Industry

The online travel industry is marginally better positioned to deal with this current outbreak than many of their suppliers in the hotel and airline industry. But the damage is only getting worse. It will still be severe and long-lasting.

April 2020

Hospitality

The Impact of COVID-19 on the Hotel Industry

There is no doubt that these are some of the toughest times for the hotel industry. Hit hard by the COVID-19 pandemic, the industry is on its knees. Recovery will come, but when and in what shape is wholly uncertain. Understanding the current situation, and what a recovery might look like, will help the industry to prepare for when that day comes.

April 2020

Technology

Emerging Tech in Travel 2020

There are so many technologies that can and will impact the travel industry, but it is hard to poke through all the hype and see what will fundamentally change the future of travel. Here are four technology buckets with the largest potential.

March 2020

Online Travel

A Deep Dive Into Google’s Impact on Travel 2020

No matter where in the travel industry you turn, one company seems to be on everyone’s lips: Google

February 2020

Hospitality

The Hotel Property Management Systems Landscape 2020

Legacy PMS vendors have for too long reaped the rewards without truly pushing the boundaries of what they could offer hoteliers. Now technology has passed them by, and they are playing catch-up. Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech, and it’s crazy exciting.

January 2020

Hospitality

A Deep Dive into OYO 2019: an Update

Recent filings give us a better understanding of Oyo’s profitability, valuation, and the performance of its all-important China business.

January 2020

Hospitality

A Deep Dive into OYO 2019: The World’s Fastest Growing Hotel Chain

Oyo promises a new type of hotel company. It’s an asset-light brand that seeks to connect the global long tail of mom-and-pop hotels through its tech and distribution platform. But can it live up to the hype? Skift Research dives deep into Oyo’s business strategy and financial performance.

October 2019

Hospitality

The Short-Term Rental Ecosystem and Vendor Deep Dive 2019

The short-term rental sector is rapidly expanding, and it is not just Airbnb, Vrbo, and Booking.com that benefit from this. A growing ecosystem of property managers and B2B vendors are professionalizing the sector, while making a decent penny.

August 2019

Hospitality

An Expanded View of Hotel Loyalty Tech 2019

Let’s place loyalty programs into a larger realm of technology which can improve and increase guest engagement and personalization, with all these tools working in parallel to achieve a truly loyal guest.

June 2019