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Latest Research

Airlines

U.S. Heavyweights in 20 Charts: Delta vs United vs American

When comparing Delta, United, and American Airlines, which operate in similar markets with comparable business models and market shares, are there any particular metrics that highlight an edge one airline has over the others? Interestingly, there are.

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Technology

Hotel Tech Benchmark: Payment Solutions 2023

The pandemic accelerated the shift to digital and alternative payments. To capitalize on this, hoteliers should modernize their payment tech stack to offer seamless integration and diverse payment options for increased bookings, higher-value reservations, and improved guest satisfaction.

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Consumer Habits

The Luxury Traveler: Survey Findings

Affluent jet-setters are gearing up for luxe adventures next year, with wallets expanding and global horizons beckoning.

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Airlines

Business Class Recovery: State of Airline Premium Cabin Capacity

Even with reduced capacities, revenues from airline business cabins have surpassed 2019 levels. Its no wonder that airlines executives are hoping for improved corporate travel budgets in 2023, as business cabin yields have continued to improve.

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Online Travel

Short-Term Rental OTAs: Airbnb vs Vrbo in 20 Charts

We attempt to tell you everything you'd want to know about the Airbnb - Vrbo rivalry in 20 charts... Sadly we failed, and give you 23 charts instead. As a bonus we sprinkle in some Booking.com analysis too, data permitting.

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Hospitality

Battle of the Midscales: Wyndham vs Choice in 20 Charts

Wyndham and Choice are known for their predominantly franchise-based portfolios in the U.S. midscale and economy sectors. As other major brands explore expansion opportunities into midscale and economy hotels, we offer an analysis of the current market leaders, Wyndham and Choice, through a comparison presented in 20 key charts.

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Consumer Habits

India on the Move: A Traveler Survey

India's distinction as the world's most populous nation resonates with a growing desire among its people to travel more.

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Airlines

Developments in the Middle Eastern Aviation Industry 2023

Never before have we seen such a broad vision for the advancement of air travel and tourism in any region and with such financial support for it. Over the course of the next few years, we will be closely following the developments in the Middle East with keen interest!

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Online Travel

The Last Outpost of Travel: A Deep Dive into Tours, Activities and Experiences 2023

The tours, activities & experiences market is a lucrative and underexplored opportunity in the travel industry. Its high fragmentation, influx of small suppliers, and rapid shift from offline to online makes it a goldmine for online intermediaries to gain market share from traditional offline players.

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Destinations

State of Travel 2023: Travel in 250 Charts

Travel is back! While 2022 was all about bumper performances in some countries and sectors, and lagging performances in others, we can truly say that 2023 is the year that travel fully recovered. But we do need to be clear-eyed about persisting and upcoming challenges. This report hands you everything you need to know in one 250+ slide deck.

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Consumer Habits

U.S. Travel Tracker: Q2 2023 Highlights

Travel landscape undergoes reversal as solo trips decline, blended travel dips, urban travel rebounds, and work shifts to hybrid models, reflecting changing preferences.

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Airlines

The Business of Airline Loyalty Programs 2023

Being the first to launch loyalty program in the world in 1981, American Airlines still leads the pack. But European and Asian airlines have found their own ways to level the playing field. The future will be a lot more competitive - great time for flyers, a lot harder if you are a program operator.

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